The SimCity BuildIt 1100.7 Error is a persistent technical issue, typically labeled as an "Additional Content Download Error". It often occurs during the loading phase (frequently stalling at 50%), preventing players from accessing their cities after game updates or when switching to new devices. Error Overview
Primary Cause: The game fails to download essential "extra content" required to initialize the city.
Common Scenarios: This error is most frequent after a major game update or when a player attempts to restore their city on a new Android or iOS device.
Current Status: Reports of this error continue into 2026, suggesting it remains a recurring hurdle for the community. Community-Tested Solutions
While there is no single "official" fix, players on the EA Forums and Reddit have found several effective workarounds:
Network Toggling: Switch between Wi-Fi and mobile data. Sometimes the download triggers more reliably on a different connection. Simcity Buildit 1100.7 Error
Airplane Mode Cycle: Turn on Airplane mode for a few seconds, turn it off, and then immediately relaunch the game.
Clear App Cache (Android): Go to Settings > Apps > SimCity BuildIt > Storage and select Clear Cache. Avoid "Clear Data" unless you have backed up your city to Facebook or Google Play.
VPN Usage: Some users have bypassed regional server bottlenecks by using a VPN to change their virtual location before launching.
Clean Reinstall: As a last resort, deleting and reinstalling the app often forces a fresh download of all required assets. Critical Tips for Mayors
Android:
Settings → Apps → SimCity BuildIt → Storage → Clear Cache (do NOT clear data unless necessary). The SimCity BuildIt 1100
iOS:
Settings → General → iPhone Storage → SimCity BuildIt → Offload App → Reinstall.
Note: Clearing data might require re-downloading game assets, but your city progress is safe if linked to a cloud account.
Published by: The SimCity BuildIt Help Desk
Reading Time: 6 minutes
If you are an avid mayor of a digital metropolis, there are few things more frustrating than being locked out of your city. Among the most notorious and perplexing error codes in SimCity BuildIt is the Error 1100.7.
You might be mid-disaster, collecting taxes, or simply trying to upgrade a skyscraper when suddenly—a popup window appears: Error Code: 1100
“Unable to connect to server. Please check your network settings and try again. (Error 1100.7)”
Don't panic. Your city is not lost. While error 1100.7 is primarily a connectivity issue, its roots can be deeper, ranging from simple Wi-Fi glitches to server-side authentication failures. This guide will dissect exactly what error 1100.7 means and provide a step-by-step roadmap to getting back to your city.
If none of the above work, a clean reinstall is required. Only do this if you are 100% sure your city is backed up to Facebook, Google Play, or Apple Game Center. If you were a guest player, you will lose your city.
If the error persists for more than 24 hours, your local save file may be out of sync with the cloud. You need to perform a hard relink.
Warning: Do not delete the app without reading this. You must ensure your city is saved to Facebook, Google Play, or Apple ID.