Redsail Cutting Plotter Usb Driver Install May 2026
How to Install Redsail Cutting Plotter USB Drivers: A Complete Guide
Getting your Redsail cutting plotter to talk to your computer can sometimes feel like a puzzle, especially with USB connections. Because Redsail machines typically use a USB-to-Serial interface, the setup requires a specific driver to create a "Communication Port" (COM Port) that your design software can recognize.
Whether you are using an RS360C, RS720C, or RS1360C, follow this guide to get your driver installed and your blades moving. Step 1: Download the Correct Drivers
Redsail plotters generally use the FTDI or CH340 chipset for USB communication.
Check your provided disk: If you still have the original software CD, the driver is usually located in a folder named "USB Driver" or "Driver."
Download online: If you don't have a disk, search for the Redsail USB Driver (FT232 or CH341). Most modern Windows versions (10 and 11) require the 64-bit version of these drivers. Step 2: Running the Installation
Before plugging the plotter into your PC, it is often better to run the installer first: Extract the downloaded ZIP folder.
Right-click on the Setup.exe or Install.exe file and select Run as Administrator.
Click "Install" or "Extract." A "Driver Installation Successful" message should appear within a few seconds. Step 3: Connecting the Hardware
Now, connect the USB cable from your Redsail plotter to a USB port on your computer and power the machine on.
Open the Device Manager on your PC (Right-click the Start button > Device Manager). Look for a section called Ports (COM & LPT). redsail cutting plotter usb driver install
You should see an entry like "USB Serial Port (COM3)" or similar.
Note: If you see a yellow exclamation mark under "Other Devices," the driver did not install correctly. Step 4: Configuring Your Cutting Software
Even with the driver installed, your software (Artcut, SignCut, Flexi, or CorelDraw) won't work unless it knows which port to use.
In your software’s Cutter Settings or Device Setup, look for the "Port" or "Output" menu.
Change the port from LPT1 or COM1 to the exact COM port number you saw in the Device Manager (e.g., COM3).
Set the Baud Rate (Sequential speed). For most Redsail models, the standard is 9600 or 38400. Ensure the Flow Control is set to Hardware or Xon/Xoff. Troubleshooting Common Issues "Device Not Recognized"
If Windows doesn't see the plotter at all, try a different USB port. Avoid using USB hubs; plug the cable directly into the back of the computer (for desktops) to ensure it gets enough power. The Plotter Starts then Stops
This is usually a "Static" issue or a "Flow Control" mismatch. Ensure your USB cable is shielded and that the COM port settings in the Device Manager match the settings in your software exactly. Driver Signature Error (Windows 10/11)
Some older Redsail drivers aren't "signed" by Microsoft. If the installation fails, you may need to temporarily Disable Driver Signature Enforcement in your Windows Recovery settings to allow the install to finish.
By following these steps, your Redsail cutting plotter should be fully operational. Once the COM port is stable in your Device Manager, you’re ready to start cutting. How to Install Redsail Cutting Plotter USB Drivers:
Are you using Artcut or a CorelDraw plug-in to send your designs to the plotter?
Redsail Cutting Plotter USB Driver Installation Guide Installing the Redsail cutting plotter USB driver is a critical first step to ensure your computer correctly communicates with your vinyl cutter. Redsail machines typically use either the CH340 or FTDI chipset for USB-to-serial communication. 1. Download and Prepare the Driver
Before plugging in your device, obtain the correct driver for your specific Redsail model (e.g., RS720C, RS1360C).
Official Sources: Download the driver from the REDSAILCNC download page or the installation CD provided with your machine.
Chipset Identification: Most modern Redsail plotters require the CH340/CH341 driver or the FTDI USB driver.
Extraction: If downloaded as a .zip or .rar file, extract it to a dedicated folder on your computer. 2. Install the Driver on Windows (10/11) Follow these steps for a standard Windows installation:
Run Setup: Open the extracted folder and double-click the setup.exe file.
Authorize: Click "OK" or "Install" when prompted to begin the process.
Connect Hardware: Once the software installation is complete, connect your plotter to the computer using the USB cable and power the machine on.
Verification: Open the Windows Device Manager and look under "Ports (COM & LPT)." You should see a new entry, such as "USB-SERIAL CH340 (COM3)." Note the COM port number, as you will need it for your cutting software. 3. Software Configuration Many RedSail RS models have Ethernet (RJ45) –
After the driver is installed, you must configure your design software (e.g., Artcut, CorelDRAW, or SignTools) to use the new port. Download - Hflaser
USB Driver for Cutting Plotter. USB Driver–FTDI. USB Driver–CH341SER. Redsail Cutting Plotter User Manual for USB Port - emoc
This is a complete guide to installing the USB driver for a Redsail Cutting Plotter.
These machines (commonly the Redsail RS series like RS720C, RS1120C, etc.) are popular budget-friendly plotters, but they are notorious for having outdated driver discs and requiring a specific setup process to communicate via USB.
Here is the step-by-step guide.
7. No Driver at All? – Fallback to Ethernet or SD card
If USB driver fails completely:
- Many RedSail RS models have Ethernet (RJ45) – use network cutting (Raw TCP port 9100).
- Use USB flash drive (plotter reads .PLT or .HPGL files).
Step 6: Assign the correct COM port for your cutting software.
Most RedSail plotters require COM 1-4. If your plotter is on COM 7 or higher, change it:
- In Device Manager, right-click the CH340 entry.
- Click Properties → Port Settings → Advanced.
- Change the “COM Port Number” to COM2 or COM3 (avoid COM1 if it’s in use by a motherboard serial port).
- Click OK.
Scenario 1: Using ArtCut (Most common with Redsail)
ArtCut is the default software for many Redsail units.
- Open ArtCut.
- Go to the Cutting menu (or the scissor icon).
- Click Setup or Cutting Setup.
- In the "Manufacturer" or "Device" list, select Redsail.
- In the "Port" section, select the COM port you wrote down in Phase 4.
- Important: Do not select "USB" as the port in ArtCut if you installed the USB-to-Serial driver. Select the COM port number.
- Click Test. The plotter should move or beep.
Issue A: The driver installs but the plotter moves erratically or ignores commands.
- Cause: Baud rate mismatch. RedSail plotters expect 9600 or 19200 baud, 8 data bits, 1 stop bit, no parity.
- Fix: In Device Manager, go to COM port Properties → Port Settings → Set Bits per second to 9600. In your cutting software (SignMaster), match this exactly.
Phase 3: Installing the Driver (Two Methods)
There are two ways this usually goes down depending on the age of your plotter and Windows version.
5. Common RedSail USB Driver Issues & Fixes
| Problem | Cause | Solution |
|---------|-------|----------|
| Device shows USB Serial Converter but no COM port | Driver installed as WinUSB, not VCP | Reinstall with VCP driver (CH341/CP210x proper) |
| Yellow exclamation Code 10 | Driver conflict or resource conflict | Uninstall device → Scan for hardware → Use different USB port |
| Driver installs but cutting software no connection | Wrong COM port or baud rate | Check Device Manager COM number → change software COM port |
| Plotter cuts mirrored or wrong size | USB driver correct but software config wrong | Set origin: bottom-left, correct page size in cutting software |
| Works once, then disconnects after reboot | Windows fast startup | Disable Fast Startup in Power Options → Shutdown and restart |
| Device cannot start (Code 31) | Driver signature blocked | Boot with disabled signature enforcement or switch to official signed driver (CH341SER v3.5+ is signed) |