Kerio Control Offline License File [extra Quality] -

A Kerio Control offline license file (typically named license.key

) is a manual registration method used when a Kerio Control instance cannot reach the internet to automatically download its license details. support.keriocontrol.gfi.com How to Obtain the Offline License File

If your appliance is in a restricted environment, you must first generate the file from a machine with internet access: Visit the Registration Portal : Go to the official Kerio Product Registration page Enter License Details : Provide your purchased Server License Number and complete the CAPTCHA. Confirm Information

: Verify your company details, select the correct operating system (e.g., Linux/Appliance), and accept the privacy policy. : On the final screen, click Download the License to save the file to your computer. customercare.gfi.com How to Apply the File to Kerio Control Once you have the file, follow these steps to activate your firewall:

: Access the Kerio Control administration interface via its IP address (typically

How to Obtain and Install a Kerio Control Offline License File

Registering your Kerio Control instance using an offline license file (typically named license.key) is essential when your firewall cannot access the internet to authorize itself automatically. This process involves manually downloading the key from GFI's registration portal and importing it into your dashboard. 1. Generate and Download the License File

To get your offline license, you must visit the official Kerio Product Registration page from a device that has internet access.

Enter Credentials: Provide your purchased Server License Number and solve the captcha.

Verify Info: Check that your license details are correct. If you find discrepancies, GFI Customer Care recommends stopping and submitting a support ticket.

Complete Registration: Fill in your company information and select the appropriate operating system (for software installs) or enter your Hardware Serial Number if using a physical appliance. Kerio Control Offline License File

Download: On the final overview screen, click Download the License to save the license.key file to your computer. 2. Import the License into Kerio Control

Once you have the file, you need to transfer it to your Kerio Control administration interface.

Access Dashboard: Log in to the Kerio Control Administration interface.

Open Wizard: On the Dashboard, locate the Configuration Assistant button (usually in the bottom right corner).

Initiate Registration: Click Register product (or Update license info if re-registering).

Select Offline Mode: In the registration window, click the link labeled Register offline by license file.

Upload File: Click Browse, select your downloaded license.key file, and click Next to complete the activation wizard. 3. Troubleshooting Common License Issues

If you encounter errors during the offline registration process, check the following:

Disk Space: A common error preventing the license from saving is a full disk. You may need to clear cache files via the console (e.g., using Putty) to free up space.

Incorrect OS Values: If a hardware box rejects a key, the license might be missing the correct OS and extension values. Contact GFI Sales to obtain a modified file. A Kerio Control offline license file (typically named

Clock Sync: Ensure your system's time and date are accurate, as significant drifts can cause the Activation Wizard to fail. 4. Why Use an Offline License?

Manual registration is the standard procedure for high-security environments where the firewall itself is isolated from the public web during initial setup. It is also required when moving a license from an old hardware appliance to a new one or after a fresh reinstallation on a different server.

To register Kerio Control using an offline license file, you must manually generate the file from the GFI/Kerio registration portal and upload it to your administration interface. This method is necessary for installations without an active internet connection or instances placed behind strict firewalls that block automatic registration. 🛠️ Step 1: Obtain the License File

If your Kerio Control unit is offline, you must generate the key file from another device with internet access.

Go to the Kerio Product Registration Portal on a machine with an active internet connection.

Enter your purchased license number and pass the security captcha. Follow the online registration wizard:

Verify your current license settings, owner information, and reseller details.

If registering a physical appliance, you may be prompted to enter the hardware serial number found on the bottom of the device.

At the end of the wizard, click the option to download your physical file.

Save the generated license.key file to a USB drive or a local folder on the administrator computer. 💻 Step 2: Import the License File into Kerio Control Find your product (Kerio Control) in the list

Once you have secured the physical file, log directly into your firewall management interface to upload it.

Open your web browser and navigate to the Kerio Control Administration Interface (the default address is usually https://10.10.10).

On the main Dashboard, look at the bottom right and click the Configuration Assistant button.

Click on the Register product link (or Update license info if updating an existing deployment).

In the lower right corner of the registration window that appears, click the hyperlink labeled Register offline by license file.

Click Browse, locate and select the license.key file you downloaded previously, and click Next.

Complete the prompt prompts in the registration wizard to apply the file. 🔍 Step 3: Verify the Registration

After importing the file, ensure the correct details are visible on your system: Registering Kerio Control - KerioControl - GFI

Step 3: Generate the Offline License File

• Find your product (Kerio Control) in the list of licensed items.
• Look for an option called “Generate Offline License” or “Manual Activation”.
• Enter the System ID / Product ID obtained from your firewall.
• The portal will generate a .lic file for download.

Note: Some legacy versions require you to contact support to generate an offline license file. GFI may provide it via a secure email attachment.

Step 4: Deployment

The administrator downloads the license file and uploads it to the Kerio Control appliance via the Administration Console > Licenses section. Upon upload, the engine validates the signature against its internal public key. If valid, the services are activated.

Renewal and backups

• Track expiration dates and renew in advance to avoid downtime.
• Keep a secure backup of applied license files and vendor correspondence for disaster recovery.

Version Compatibility

Offline license files are version-specific (major releases). A license file generated for Kerio Control 9.4 will not work on 9.3 or 10.x. Always match the license to the exact software version.