Https- Ezesco.zesco.co.zm !!top!! May 2026

The ezesco.zesco.co.zm web address serves as the official Self-Service Portal for ZESCO Limited, allowing users to report faults, manage accounts, and request services. The portal and related digital channels offer options for reporting power outages, checking usage, and managing prepaid meter tokens. For more information on ZESCO services, visit the ZESCO Faults Portal. Faults Reporting - ZESCO Limited

ZESCO has transitioned to a "new dawn" phase in 2026, characterized by restored 24-hour power supply following reduced load shedding and the introduction of a four-band tariff system, with Band 1 starting at K0.35 per unit. Infrastructure initiatives include the Mansa 50MW Solar Project and the launch of a net metering program for consumers with solar installations. For more information, visit ZESCO Limited.

Zambia Determined to Build a Stronger Grid for a Diverse Energy Mix https- ezesco.zesco.co.zm

The ZESCO digital service platform (ezesco.zesco.co.zm) provides multiple channels for customers to report faults, including a dedicated web portal, WhatsApp, and the USSD code *3600#. To ensure efficient resolution, users should provide their 11-digit meter number, contact details, and specific location information. For more information and to submit a report, visit ZESCO Customer Service Portal ZESCO Limited ZESCO Limited - Customer Service Portal

Here’s an interesting, concise guide to the Ezesco (ZESCO) portal at https://ezesco.zesco.co.zm — Zambia’s national electricity utility customer self-service platform. The ezesco

2. How to Add a Meter to Your Profile

You cannot buy tokens until you link your physical meter to your online profile.

  1. Log in to your account.
  2. Navigate to "My Meters" or "Manage Meters" (usually found in the dashboard menu).
  3. Click "Add Meter".
  4. Enter your Meter Number (this is usually an 11-digit number found on your meter box or previous token receipts).
  5. Give the meter a nickname (e.g., "Home" or "Shop") and save.

Step 4: Two-Factor Authentication (2FA)

For enhanced security, the portal often sends a one-time PIN (OTP) to your registered mobile number. Enter this code to complete login. Log in to your account

Alternatives to the Web Portal

While the web portal is the most comprehensive, ZESCO offers other digital channels:

However, for full functionality (downloading statements and dispute resolution), https://ezesco.zesco.co.zm remains superior.

🧭 Step‑by‑Step Guide (For First‑Time Users)

  1. Go to https://ezesco.zesco.co.zm
  2. Register – Click “Sign Up” and enter:
    • Account number (prepaid or postpaid)
    • Meter number
    • Email address & phone number
  3. Verify your email – Use the link sent to your inbox
  4. Log in and explore the dashboard

⚠️ You’ll need your ZESCO account number (found on any receipt or old bill) to register.

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