Lost Your Key? How to Find Your Snagit License Key Fast We’ve all been there: you get a new computer, or you’re performing a fresh install, and you realize you have no idea where your Snagit license key is. Since TechSmith’s Snagit is a powerhouse for screen capture and recording, being locked out can throw a serious wrench in your workflow.
If you’re hunting for that elusive string of characters, here is the exclusive guide to recovering your Snagit license key using every available method. 1. The Quickest Way: Check Your TechSmith Account
If you purchased Snagit directly from TechSmith or registered your software after buying it, your key is likely sitting in your online vault. Step 1: Go to the TechSmith My Account page.
Step 2: Log in with the email address you used for the purchase. Step 3: Navigate to the "My Products" tab.
Step 4: You will see a list of your registered software. Your 25-character software key should be displayed right next to the Snagit icon. 2. Search Your Inbox (The Paper Trail)
Digital receipts are your best friend. When you bought Snagit, TechSmith sent a confirmation email containing your key.
Search Terms: Look through your email archive for "TechSmith," "Snagit," "Order Confirmation," or "Software Key." how to find my snagit license key exclusive
Check Spm: Don't forget to check your Junk or Spam folders—sometimes these automated receipts get filtered out. 3. Find It Within the App (If it's still installed)
If you still have Snagit running on an old computer, you can pull the key directly from the interface.
On Windows: Open Snagit, go to Help > About Snagit. A window will pop up showing your version number and the license key.
On Mac: Open Snagit, click on the Snagit menu in the top-left corner, and select About Snagit. 4. Use the TechSmith Key Lookup Tool
TechSmith provides a dedicated "lost key" tool that can scan their database based on your email address. Visit the TechSmith Lost Key Lookup page. Enter the email address associated with your purchase.
They will email you a list of every key tied to that account. 5. Digging into the Registry (For Advanced Windows Users) Lost Your Key
If the software won't open but the files are still on your hard drive, the key is often stored in the Windows Registry. Press Windows + R, type regedit, and hit Enter.
Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\TechSmith\Snagit\ Look for a string value named "RegistrationKey".
Note: Be extremely careful when editing the registry, as changing the wrong file can cause system issues. Pro-Tip: Future-Proof Your License Once you find your key, don't lose it again!
Take a Screenshot: Use Snagit (ironically) to capture the key and save it to a cloud folder like Dropbox or Google Drive.
Use a Password Manager: Store your software licenses in a secure note within apps like 1Password or LastPass.
Still stuck? If none of these methods work, your last resort is to contact TechSmith Support. If you can provide proof of purchase (like a credit card statement or an old invoice number), they can usually verify your identity and reissue your key. Method 5: Find the Key in Windows Registry
You can use this for a blog, internal knowledge base, or customer support FAQ.
Use this only if you have the software installed but can’t open it.
Don’t just scroll—use this exclusive search string.
"Snagit" AND ("license key" OR "activation code" OR "serial number") -newsletter
noreply@techsmith.com or orders@techsmith.com.cleverbridge + Snagit.Use a USB-to-SATA adapter. Boot from a live Linux USB (Ubuntu) to bypass Windows permissions. Then:
Windows/System32/config/ – this is the registry hive.SOFTWARE hive.TechSmith Snagit is the gold standard for screen capture and recording. But when it’s time to reinstall the software or move it to a new computer, one dreaded question appears: “Where is my license key?”
If you’ve lost the email or misplaced the box, don’t panic. Below is the definitive, step-by-step guide to locating your Snagit license key using every possible method.