The process for resetting a Hi Sharp DVR password involves official software tools, dynamic recovery codes, or contacting technical support, as most modern units do not support physical hardware reset buttons. Key Reset Methods for Hi Sharp DVRs Dynamic Code Recovery
The most common official method is through the "Retrieve Password" interface on the local monitor. Navigate to the Forgot Password Retrieve Password section on the login screen. Select the Dynamic Code page. This will display a unique temporary code or QR code.
Take a screenshot or write down the code and send it to your regional distributor or sales@hisharp.com.tw
along with your model and serial number to receive a temporary reset password. Default Credentials
If you are accessing the system for the first time or after a successful reset, the default login is typically: Hi Sharp IP Finder Software Users can download the IP finder software from the official HI SHARP Support
page. While primarily for locating cameras, it is often the first step in identifying the necessary device information for a support-led reset. "Super Password" Tools (Legacy Models)
For older non-branded or generic H.264 DVRs that share hardware with Hi Sharp, "Super Password" generators (like Superadmin.exe
) may work by generating a 24-hour temporary code based on the current date displayed on the DVR monitor. Summary Review Effectiveness Ease of Use Official Support High (Primary method) Moderate (Requires email/contact) Default Password High (For new/reset units) Software Tools : For security, Hi Sharp recommends setting up Security Questions Pattern Lock
during the initial setup wizard to avoid needing a full reset in the future. Do you need help finding the specific email address
for your regional Hi Sharp distributor to send your dynamic code? FAQ - Support | HI SHARP INTELLIGENCE
To reset the password on a Hi Sharp DVR, you should first attempt the manufacturer's official recovery protocol before resorting to hardware-based factory resets. 1. Official Recovery via Dynamic Code hi sharp dvr reset password fix
Hi Sharp's primary method for lost passwords involves generating a temporary code that must be verified by their support team or a distributor.
Step 1: On the login screen of your DVR, click on "Forget Password".
Step 2: Navigate to the "Retrieve Password" section and select the "Dynamic Code" page.
Step 3: Take a clear photo or screenshot of this dynamic code.
Step 4: Send this image, along with your device's Model Number and Serial Number, to your regional distributor or directly to Hi Sharp support at sales@hisharp.com.tw.
Step 5: Once you receive the temporary verification code, enter it on your DVR to unlock the system and set a new permanent password. 2. Standard Default Credentials
If you are setting up the device for the first time or if it has already been factory reset, try the default login credentials: Default Username: admin Default Password: 123456 3. Hardware Factory Reset
If the software recovery method is unavailable, a physical reset can restore the device to its original factory state, which clears the custom password.
Pinhole Reset: Look for a small hole labeled "Reset" on the back of the DVR. Insert a paperclip and hold for 10–30 seconds while the device is powered on until you hear a beep.
Internal Motherboard Reset: If no external button exists, you may need to open the casing. Some models have two pads/holes on the PCB that must be shorted with a screwdriver, or a physical button on the motherboard that you hold for 10 seconds during power-up. The process for resetting a Hi Sharp DVR
CMOS Battery Removal: For older models, removing the small silver coin battery (CMOS battery) for several minutes can sometimes reset the internal clock and system settings, potentially clearing a password. 4. Technical Tools
For network-based discovery and basic management, Hi Sharp provides the IP Finder Software which can help identify the device's IP and serial number required for the support-based reset. FAQ - Support | HI SHARP INTELLIGENCE
To reset a Hi Sharp DVR password, you can use the default login, a dynamic code generated by the device, or a hardware-based CMOS reset. 1. Try Default Credentials
If the DVR is new or has been recently reset, try the manufacturer’s default login information: www.hisharp.com 2. Request a Dynamic Reset Code
Most modern Hi Sharp recorders allow you to retrieve a temporary password through the local interface without opening the device. On the login screen, click Retrieve Password Forgot Password Select the Dynamic Code
Take a screenshot or photo of the generated code and the device's info screen (showing the Model Number, Serial Number, and Date). Email these details to sales@hisharp.com.tw
or contact your local regional distributor to receive a one-time master password. www.hisharp.com 3. Hardware CMOS Battery Reset
If the software options are unavailable, you can force the DVR to reset its internal clock, which sometimes reverts it to a default state or allows specific date-based master passwords to work. Power Off: Unplug the power cable from the DVR. Open the Casing:
Remove the screws on the side or back to access the motherboard. Remove Battery: Locate the small silver CR2032 button battery and carefully remove it for 30–60 seconds.
Reinsert the battery, power the unit back on, and try the default passwords listed in Step 1. A computer on the same network as the
This often resets the system date to a factory default (e.g., 2000-01-01), which is necessary for some third-party password generator tools to work. 4. Technical Support Tools
If the above steps fail, Hi Sharp provides utility software that can sometimes assist in finding devices on a network: IP Tool / IP Finder: Hi Sharp Support Downloads to find the IP Tool (Ver 2.0)
, which can help you identify the specific firmware and serial number needed for a professional reset. www.hisharp.com Do you have the serial number current system date showing on your DVR screen? FAQ - Support | HI SHARP INTELLIGENCE
Note: Use this method with caution. It is usually for older models where the password is stored in volatile memory. Opening the DVR case will likely void your warranty.
If software methods fail, you can attempt a physical reset by clearing the CMOS memory (similar to resetting a desktop computer motherboard).
Steps:
admin123456 / admin.Most older HI-Sharp DVRs (and generic rebranded DVRs) utilize a backdoor "Super Password." This is a temporary code generated based on the current date and time displayed on your monitor.
How it works: The DVR algorithm takes the date (e.g., 12/05/2024) and calculates a temporary admin password. You enter this code, and it logs you in, allowing you to change the main password.
Steps to try:
000000888888666666admin