Gp-4402ww Software
The Pro-face GP-4402WW Go to product viewer dialog for this item.
(model PFXGP4402WADW) is a 7-inch standard widescreen human-machine interface (HMI) designed for industrial automation applications. It is part of the Pro-face GP4000E series. The software required to program, configure, and communicate with this touchscreen unit is GP-Pro EX, a comprehensive screen editor software provided by Pro-face (by Schneider Electric). This article provides an in-depth guide to the
software, focusing on installation, features, and troubleshooting. 1. What is GP-Pro EX Software?
GP-Pro EX is the industry-standard software used to develop screen applications for Pro-face HMIs. It allows engineers to: Create intuitive, high-quality 3D graphical interfaces.
Configure communication drivers for various PLCs, robots, and controllers (e.g., Modbus, Siemens, Mitsubishi). Develop complex logic using Ladder Language or D-Script.
Simulate the HMI project directly on a PC without needing physical hardware. 2. Software Compatibility and Requirements is a modern HMI, requiring GP-Pro EX version 4.03 or later.
Version Recommendation: It is highly recommended to use GP-Pro EX Ver. 4.09 or later for the best support, including 64-bit operating system compatibility. Virtual Backup Memory: Note that the
does not have physical SRAM. The software manages virtual backup memory for saving alarm histories and recipes to the internal flash memory. 3. Installation Guide and Enabling the Go to product viewer dialog for this item. Sometimes, even with a newer version of GP-Pro EX, the
model might not appear in the selection list. Follow these steps to enable it: Install GP-Pro EX 4.0x or later. gp-4402ww software
Navigate to the installation folder (typically C:\Program Files (x86)\Pro-face\GP-Pro EX 4.0x\OP).
Run YTSetup.exe as an administrator. This runs a background process to add new models.
Restart the GP-Pro EX software. The GP-4402WW or PFXGP4402WADW option should now be visible. 4. Key Features of GP-4402WW Software
The software provides powerful tools to maximize the efficiency of the 7-inch widescreen display:
Easy Screen Creation: Features ready-made 3D parts, including switches, lamps, and meters, which enhance visual recognition on the factory floor.
Data Monitoring & Sampling: The software allows you to log data (temperature, pressure, etc.) and display it via trends or csv files, which can be stored on a USB drive.
Alarm Analysis: Allows operators to touch an alarm message to immediately see the cause and related data in chronological order.
Language Support: Easily create multi-language projects to meet global manufacturing needs. The Pro-face GP-4402WW Go to product viewer dialog
Remote Access: The software allows for the configuration of "Pro-face Connect" or "GP-Viewer EX," which provides secure, remote monitoring and control of the HMI from a PC, tablet, or smartphone. 5. Troubleshooting and Tips
"Unable to load project" error: This usually happens if the project was created with a newer version of the software than you are running. Ensure your GP-Pro EX is updated to the latest version.
Model Not Found: Rerun the YTSetup.exe tool as described above.
Transfer Issues: Make sure to select the correct communication port (USB or Ethernet) in the transfer settings.
/GP-Pro EX combination is a versatile, user-friendly solution, offering robust functionality for both simple monitoring and complex control tasks. To give you the most helpful advice, could you tell me: Which version of Windows are you running this on? What PLC are you trying to connect to?
With these details, I can tell you exactly which patch or setting you need. Softwre required for Proface HMI GP4402-WW - PLCtalk.net
Error 3: Runtime fonts missing.
Cause: You used a custom font (e.g., Arial) that isn't stored on the HMI. Fix: In GP-Pro EX, go to [Project] > [System Settings] > [Font]. Enable "Download All Fonts" before transferring.
4. Price & Value
Rating: 5/5
- Cost-Effective: Buying a specific OEM igniter from a furnace manufacturer can cost significantly more. The GP-4402WW is priced very competitively for a premium silicon nitride component.
- Time Saver: For technicians, carrying this one part in the truck saves a trip to the supply house for a specific part number. For homeowners, it saves the markup of a "branded" repair part.
Best Practices for Software Development on GP-4402WW
- Use Simulation Mode: Before transferring to the real HMI, press
[F7]in GP-Pro EX to simulate your screen on your PC. This catches 90% of scripting errors. - Set a Transfer Password: Go to
[System Settings] -> [Transfer Settings]and set a password. This prevents unauthorized personnel from uploading your intellectual property from the HMI. - Backup with "Project Copy" : Never just copy the
.prxfile. Use GP-Pro EX’s[Project] -> [Copy]function to bundle fonts, images, and drivers into a single archive. - Use SD Card for Runtime Transfer: For production environments without a PC, copy the project to an SD card (FAT32 formatted). Insert it into the GP-4402WW, and it will auto-launch the transfer utility.
2. Essential System Software: The Bootloader & OS
When you buy a new GP-4402WW, it ships with a basic bootloader but no runtime OS. The first step after unboxing is to transfer the "System Program" (OS + drivers) via GP-Pro EX.
- System Program Version: For the GP-4402WW, you need the GP-4400 Series System Program (Engine). Version 1.10 or higher is recommended for security patches and bug fixes.
- Where to get it: The System Program is bundled with GP-Pro EX, but updates are available for free from Pro-face's "OTAS" (Online Technical Assistance System) portal.
Pro Tip: Always transfer the System Program before your project data. GP-Pro EX has a "Transfer System Program" checkbox in the transfer tool—keep it enabled for new units.
Remote HMI Monitoring & Control via Web Browser (Web Server Function)
With GP-Pro EX, you can enable the Web Server feature on the GP-4402WW.
This allows operators or supervisors to:
- View the same HMI screens remotely using any standard web browser (PC, tablet, smartphone).
- Monitor real-time PLC data.
- Control certain functions (if permitted by security settings).
- No extra client software needed – built-in HTTP server on the HMI.
Why it’s interesting:
- The GP-4402WW is a low-cost, small-sized HMI (3.5-inch, QVGA monochrome). Yet it supports this industrial-grade web server feature, normally found on larger, pricier models.
- It works over Ethernet (standard port on GP-4402WW) without needing a separate gateway device.
- You can generate automatic runtime reports (CSV) via the web interface.
6. Troubleshooting Software Issues
Despite its reliability, you may encounter these common software-related problems:
| Symptom | Likely Software Cause | Fix |
| :--- | :--- | :--- |
| "Project file is corrupted" | Power loss during transfer | Re-transfer project with "Verify after transfer" enabled. |
| PLC tags show "####" | Driver not started or tag address mismatch | In Offline Mode → "Start I/O Driver" manually. |
| Transfer freezes at 50% | Firewall blocking GP-Pro EX | Disable Windows Defender or add TransTool.exe to exceptions. |
| HMI boot loops | Wrong System Program version | Perform a "Clear All Data" from bootloader menu, then reload OS. |
The Primary Development Suite: GP-Pro EX
The core software for the GP-4402WW is Pro-face GP-Pro EX. This is a powerful, Windows-based engineering environment used to create, edit, transfer, and debug projects for Pro-face HMI displays.
Initial Setup
- Install GP-Pro EX (includes USB drivers).
- Create a new project → Select "GP-4402WW" as the model.
- Add your PLC driver under [System Settings] → [Controller/PLC].
- Design screens using the built-in parts library (lamps, switches, data displays).
- Compile (F9) → Transfer (F10) via USB or Ethernet.