Failed To Get Targeted Update Error 0x87d00215 Verified -

Dealing with the 0x87d00215 error in Microsoft Configuration Manager (SCCM) usually means the client is essentially saying,

"I know I should be looking for something, but I can't find it or it doesn't apply to me" Technically, this translates to "Item not found" "Update not applicable" . Here is a breakdown of how to troubleshoot and fix it. Microsoft Learn 1. Check Boundary Groups (The "Where" Problem)

This is the most common culprit. If the client’s IP address or AD Site isn't part of a defined Boundary Group, it won't know which Distribution Point (DP) or Software Update Point (SUP) to talk to. Microsoft Learn Verification: LocationServices.log on the client. Look for WSUS Path= to see if it’s actually finding a server. Failed To Get Targeted Update Error 0x87d00215

Ensure the client’s subnet is added to a Boundary Group and that your SUP/DP site systems are listed as References for that group. 2. Verify Update Applicability (The "What" Problem)

The error often pops up if SCCM thinks an update is needed, but the client disagrees based on its own scan. Microsoft Learn Supercedence: Dealing with the 0x87d00215 error in Microsoft Configuration

If the update has been replaced by a newer one, the client may refuse the old one. Deploy the latest version instead. Hardware/OS Requirements:

Ensure the device actually meets the prerequisites (e.g., trying to push a Windows 11 23H2 update to a machine that doesn't meet TPM requirements). Microsoft Learn 3. Reset the Local Update Agent (The "Stuck" Problem) Sometimes the local SoftwareDistribution Orphaned Policies: The client has a policy for

folder gets corrupted, causing the client to lose track of targeted items. Microsoft Learn Open Command Prompt as Admin. net stop wuauserv net stop bits C:\Windows\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits Software Updates Scan Cycle from the Control Panel > Configuration Manager. Microsoft Learn 4. Investigate Certificate Issues SCCM failed to get targeted update error 0x87d00215

B. Metadata and Policy Synchronization

  1. Orphaned Policies: The client has a policy for an update that no longer exists in the Software Update Point (SUP) or has been expired/deleted.
  2. WMI Repository Corruption: The Software Updates classes in the client’s WMI repository are corrupted, preventing the agent from properly enumerating the update.

Step 6 – Verify System Time and Region

  • Go to Settings → Time & Language → Date & Time
  • Set “Set time automatically” = On
  • “Set time zone automatically” = On
  • Region → Make sure “Country or region” matches your actual location (affects CDN targeting)

🔧 Solution 6: Temporarily Disable Antivirus

Third-party AV (Norton, McAfee, Bitdefender, etc.) can block update components.
Disable real-time protection temporarily, then run Windows Update. Re-enable after success.

If this works, add Windows Update to your AV’s exclusion list.

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