|
|
|
|
Error number 6007 in CADWorx is a licensing-related issue typically triggered when the software fails to communicate with the license server or hardware lock. This specific code often appears alongside other "6000-series" errors (like 6050) when using a network key, such as the HASP HL. Primary Causes of Error 6007
The error most commonly stems from a failure in the client-server handshake for license verification. Common triggers include:
Server Unavailability: The license server is offline or unreachable due to network outages.
Network Configuration Issues: The workstation cannot resolve the server's location or IP address.
License Path Ambiguity: CADWorx is searching for a local hardware lock instead of a network license, or vice versa.
Missing or Incorrect Configuration Files: The nethasp.ini file, which directs CADWorx to the correct license manager, is either missing, misconfigured, or not in the proper directory. Steps to Resolve the Error
To fix Error 6007, technicians generally follow these structured troubleshooting steps as outlined in the Intergraph HASP Support Guide:
Modify the nethasp.ini FileThe most effective fix is to force the client machine to point directly to the server by editing the nethasp.ini file.
Location: For CADWorx users, this file is usually found in the Utilities folder (e.g., C:\CADWorx 20xx\Utilities).
Modification: Ensure the following parameters are correctly set under the [NH_TCPIP] section: NH_TCPIP = Enabled NH_SERVER_ADDR = [Server IP Address]
NH_USE_BROADCAST = Disabled (this forces a direct connection rather than a broad search).
Deployment: Copy the modified nethasp.ini file into the AutoCAD root folder to ensure it is prioritized during startup. Verify Network Connection
Open a command prompt on the workstation and ping the server’s IP address to ensure a physical connection exists.
Ensure the workstation and server are on the same network or subnet if broadcast searching is still active. Check Hardware Lock (ESL) Data error number 6007 cadworx
Use the HASP ESL Maintenance Utility found in the CADWorx Program Group to check module authorization.
If you use both local and network locks, remember that CADWorx prioritizes local locks first. If a local lock is present but lacks the necessary module authorization, the software will trigger an error instead of checking the network lock. Remove any unauthorized local hardware keys before launching. License Manager Update
Run the HASP SRM or Sentinel Runtime utility (often included in the CADWorx installation media) on the server to ensure the license manager is running the latest version. Alternative Interpretations
While largely a licensing issue in the CADWorx/Intergraph ecosystem, similar "6007" codes in other software (like Backendless) refer to missing resources. In CADWorx, however, if your licensing is confirmed as healthy but you still see errors when placing components, it may instead indicate a missing or corrupted specification (.SPC) file or a broken path to the project's support folders.
AI responses may include mistakes. For financial advice, consult a professional. Learn more
Error Code 6007 returned when requesting a file - File Service - Backendless Support
This content is written to be used for a knowledge base article, an FAQ section, or a support ticket response.
.mdb or SQL)CADWorx relies on a centralized project database (Microsoft Access or SQL Server) to store line numbers, component properties, and specifications. If this database gets corrupted due to a sudden power loss, network interruption, or improper shutdown, CADWorx throws Error 6007.
Date: October 26, 2023 Subject: Technical Report regarding CadWorx Error 6007 Prepared For: Engineering/Design Team
Error Number 6007 in CADWorx is a serious but solvable problem. In 80% of cases, the issue stems from a corrupted project database or a mismatched spec file – both of which can be resolved by compacting the Access database or using WBLOCK to salvage drawing contents.
The key takeaway: never ignore the error or simply restart AutoCAD. Systematically run through the recovery steps: purge regapps, audit the drawing, repair the database, and check your antivirus. With this guide, you should be able to get back to designing pipe networks in under 30 minutes.
Last updated: October 2025. Compatible with CADWorx 2018–2025 and AutoCAD 2019–2025.
Want more CADWorx troubleshooting? Check out our related articles on Error 6025, Fatal Error Unhandled e0434f4dh, and CADWorx Spec Editor crashes. Error number 6007 in CADWorx is a licensing-related
Troubleshooting CADWorx Error 6007: How to Restore Your License Connection
If you’ve encountered Error 6007 while launching CADWorx, you’re likely staring at a "Hardware Lock Error" message. This specific error typically indicates a communication failure between the CADWorx software and your NetHASP network hardware lock.
In this post, we’ll break down exactly why this happens and the steps you can take to get back to your design work. What is Error 6007?
In the world of Hexagon/Intergraph CADWorx, Error 6007 means the software is searching for a license but cannot find the specified resource or hardware lock on your network. It often appears alongside Error 7502 and is common after server migrations, IP address changes, or security updates. How to Fix It 1. Update the NetHASP License Manager
The most common culprit is an outdated driver on the server hosting the license.
Locate the [Link] utility on your CADWorx installation media or download the latest version from the Hexagon PPM Support portal.
Run this utility on the computer where the Red NetHASP hardware lock is physically attached.
You may need to uninstall the previous version before the new one can take effect. 2. Configure the NetHASP.ini File
If updating the driver doesn't work, CADWorx might be "getting lost" while searching your network. You can manually point it to the correct server.
Go to your [Product Folder]\Utilities and find the NetHASP.ini file.
Open it with a text editor (like Notepad) and ensure the following lines are set: NH_TCPIP = Enabled
NH_SERVER_ADDR = [Your Server IP] (Replace this with the actual IP address of your license server) NH_USE_BROADCAST = Disabled
Pro Tip: Copy this modified NetHASP.ini file directly into your AutoCAD or BricsCAD root folder (e.g., C:\Program Files\Autodesk\AutoCAD 20XX) to ensure the software finds it immediately upon startup. 3. Verify Your Firewall Settings Go to Windows Settings → Apps → CADWorx
Sometimes, the communication is blocked by a local or network firewall. Ensure that Port 475 (the default for HASP/NetHASP) is open for both TCP and UDP traffic on both the client machine and the server. Still Having Trouble?
If these steps don't resolve the issue, the problem might be a physical failure of the USB lock or a more complex network routing issue. At that point, it’s best to click "OK" on the error dialog to view the detailed log and contact your IT administrator or technical support with the specific error description.
Have you dealt with CADWorx licensing headaches before? Let us know your tips in the comments below!
In CADWorx, Error 6007 is a critical licensing issue that occurs when the software cannot detect or validate an authorized hardware lock (ESL). It is typically categorized alongside other 6000-series licensing errors. smartsupport1.intergraph.com Technical Overview
Error 6007 specifically indicates a failure to communicate with the HASP hardware key
or a network license manager. This effectively prevents the software from launching or performing specific authorized tasks. Common Causes Missing or Disconnected Key
: The physical USB hardware lock (dongle) is not plugged into the workstation or is loose. Driver Issues
: The Sentinel HASP driver is outdated, corrupted, or not installed correctly on the machine. Network Licensing Conflicts
: If using a network key, the client machine may fail to find the server due to firewall settings or incorrect IP configuration in the nethasp.ini Multiple Hardware Locks
: Plugging in two local Intergraph/Hexagon hardware locks can cause conflicts, as CADWorx only reads from one. smartsupport1.intergraph.com Recommended Troubleshooting Steps Check Physical Connection
: Ensure the green or red hardware key is securely plugged in and glowing (indicating it has power). Verify Active Modules HASP ESL Maintenance Utility (often found in the CADWorx Program Group) and click Show ESL Data to confirm which modules are active on your lock. Configure nethasp.ini : For network users, find the nethasp.ini file in the [Product Folder]\Support
folder. Use "Aggressive Search" settings and specify the server's IP address to force a connection. Update Drivers
: Reinstall or update the latest Sentinel HASP drivers from the Hexagon Smart Support portal to ensure compatibility with your Windows version. smartsupport1.intergraph.com
If these steps do not resolve the issue, it is advised to capture a screenshot of the detailed error description and contact technical support with your ESL number file for a network setup? HASP Support Guide - Green and Red Network Key - Intergraph