Troubleshooting Error Code 15613: UWP Driver Installation Failed
Have you ever tried to update your drivers only to be greeted by the cryptic message
"ERROR Driver UWP install process failed with ERROR code 15613" ? If you are seeing this,
you are likely dealing with a broken Universal Windows Platform (UWP) app component, often tied to software like the Intel Connectivity Performance Suite (ICPS) Thunderbolt management utilities
This error typically triggers when an installer script fails to register its companion app with the Windows Store subsystem. Here is a look at what is happening and how to fix it. Why Does Error 15613 Happen?
At its core, error 15613 is a deployment failure. Modern drivers often come in two parts: the base hardware driver and a UWP "utility" app (like a control panel) from the Microsoft Store. This error occurs when: Missing Dependencies:
The app requires a prerequisite (like a specific .NET framework or library) that isn't on your system. Version Mismatch:
You are trying to install a new version over a corrupt existing installation that hasn't been properly cleared. Permissions/Store Issues: The Windows Store services or the C:\Program Files\WindowsApps folder have restricted permissions. Outdated Windows:
Your version of Windows might be too old to support the newer UWP package requirements. Step-by-Step Fixes 1. Perform a Full Clean Reinstall
Simply hitting "retry" rarely works with this error. You need to purge the old version first:
The error code 15613 typically occurs during the installation or update of the Intel® Connectivity Performance Suite (ICPS) or related UWP (Universal Windows Platform) components, often on HP and Acer laptops. It generally signifies that the installation wizard was interrupted or that the system has missing prerequisites. Most Effective Fixes
Users and support technicians recommend the following steps to resolve this failure:
Uninstall and Roll Back (Recommended): Many users found that the latest version of ICPS (e.g., 30.24.576) is buggy.
Go to Settings > Apps > Installed Apps and uninstall all Intel Connectivity Drivers and the Intel Connectivity Performance Suite. Reboot your computer.
Download and install a previous stable version (such as 30.24.475) from the Intel Support Page.
Manual Store Installation: If a driver-related UWP app (like Realtek Audio Console) fails, try downloading the app directly from the Microsoft Store rather than through the manufacturer's installer.
Power Reset (HP Laptops): If you are on an HP device, try a "flea power" drain: Turn off the unit and disconnect the AC adapter. Disconnect all peripherals (printers, USB drives).
Hold the power button for 15–30 seconds, then reconnect and try the update again.
Repair the UWP Subsystem: If multiple UWP apps are failing, reset the Store and re-register packages:
Reset Store: Press Win + R, type wsreset.exe, and hit Enter. Final Summary Error 15613 link during a driver
Re-register Apps: Open PowerShell as Administrator and run:Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml". Technical Context
The error code during a UWP (Universal Windows Platform) driver installation
indicates a failure in the deployment process, typically because required prerequisites are missing or the installation order is incorrect . This error is most frequently reported with the Intel Connectivity Performance Suite (ICPS) and some graphics drivers. Intel Community Common Causes Missing Prerequisites:
The specific driver component requires an earlier software layer or Windows update that is not present. Version Mismatch:
The UWP application version is incompatible with the currently installed driver version or the Windows OS build. Interrupted Installation:
A previous install attempt was interrupted by a shutdown or restart, leaving the system in a "half-installed" state. Corrupted AppX Manifest:
The registration for the UWP component is broken within the Windows subsystem. Acer Community Recommended Solutions Perform a Clean Reinstall (Intel ICPS Specific)
If this error occurs while updating Intel wireless software: Uninstall all Intel Connectivity Drivers Intel Connectivity Performance Suite Settings > Apps > Installed Apps Download and install the previous stable version or the latest manual installer from the Intel Support site Update Windows and Optional Drivers
Ensure your operating system is fully patched. Missing "Optional Updates" often contain the UWP-specific components required for modern drivers:
Settings > Windows Update > Advanced Options > Optional Updates Install any available hardware or utility updates. Re-register UWP Apps via PowerShell
If the UWP component fails to "link" correctly, you can force Windows to re-register the installation: PowerShell as an Administrator. Run the following command:
Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" Restart your PC after the process completes. Check for Permissions Verify that your system has access to the hidden C:\Program Files\WindowsApps
folder, as lack of "Full Control" for the installer service can block UWP deployment. Intel Community exact version numbers
of the stable Intel drivers that have been confirmed to bypass this error?
The error code 15613 during a UWP driver installation process is most commonly associated with the Intel® Connectivity Performance Suite (ICPS). This specific error typically indicates a failure in the installation logic, often caused by missing prerequisites or version conflicts between the suite and existing system drivers. Root Causes
Version Incompatibility: Newer versions of ICPS (e.g., 30.24.576) may fail if they detect incompatible or lingering components from previous versions.
Missing Prerequisites: The installation package may require specific system updates or background services that are not currently running.
Software Bug: Users have reported that certain versions of the suite contain bugs that prevent successful installation regardless of system state. Recommended Resolutions 1. Perform a "Clean" Reinstallation
This is the most successful community-verified fix for error 15613. Go to Windows Settings > Apps > Installed Apps. Action : If provided
Uninstall all entries for Intel Connectivity Drivers and the Intel Connectivity Performance Suite. Reboot your computer.
Download and install the previous version of the suite (e.g., 21.22.1168 or 30.24.475), as these are known to install more reliably. You can find these on the Intel Download Center. 2. Reset UWP Infrastructure
If the issue is related to the Universal Windows Platform (UWP) framework itself, resetting the Store and re-registering apps may help.
Reset Store Cache: Press Win + R, type wsreset.exe, and press Enter. Re-register UWP Apps: Open PowerShell as an Administrator.
Run the following command:Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml". Reboot the PC. 3. Verify Windows Services
Ensure that critical background services for UWP installations are active:
Open services.msc and verify that Windows Update, Background Intelligent Transfer Service (BITS), and AppX Deployment Service (AppXSVC) are set to Manual or Automatic and are currently running. Technical Summary Primary Target Intel® Connectivity Performance Suite Error Meaning
Installation process failed, often due to missing dependencies Verified Workaround
Roll back to a previous version of the driver/software suite
The error code typically appears during the installation or upgrade of drivers that include Universal Windows Platform (UWP) components, such as the Intel Connectivity Performance Suite (ICPS)
. It signifies that the installation "wizard was interrupted" before the product could be fully installed, often due to missing prerequisites or software conflicts. Intel Community Core Causes Prerequisite Gaps
: The installer identifies that specific system requirements or "prerequisites" required by the agent or software are missing from the OS. Version Mismatch
: Attempts to install a newer version (e.g., v.3.1024.505.1) over an existing or partially corrupted older version. UWP Registration Failures
: Windows may fail to register the AppX manifest for the driver's interface, causing the broader installation to abort. Third-Party Interference
: Non-Microsoft filter drivers, such as antivirus or security software, can block the migration or installation of driver data. Intel Community Troubleshooting & Fixes If you encounter this error, follow these steps in order:
The error "Driver UWP install process failed with error code 15613" primarily occurs on Acer laptops (such as Nitro or Predator series) when attempting to install specific driver utilities like Intel Connectivity Performance Suite (ICPS), Realtek Audio Console, or Thunderbolt Control Software.
This error typically indicates that a prerequisite is missing or that there is a certificate/compatibility conflict between the driver package and your current Windows version. Common Causes
Expired Certificates: In older driver packages (e.g., Thunderbolt), the UWP app's installation certificate may have expired, causing the script to fail.
OS Incompatibility: Attempting to install drivers designed for Windows 11 on a Windows 10 system. and the solution to resolve it.
Pre-existing Driver Conflicts: Newer versions of the Intel Connectivity Performance Suite (ICPS) may fail if traces of previous versions remain. Recommended Solutions
Error code 15613 typically occurs during the installation of the Intel® Connectivity Performance Suite (ICPS)
. This error signifies a failure in the Universal Windows Platform (UWP) installation process, often triggered by conflicts with existing driver versions or the presence of the software's performance suite on the system. Intel Community Understanding Error 15613
This error usually manifests as a wizard interruption before the product can be completely installed. It is frequently reported by users of Intel-based systems, such as HP Spectre x360, when attempting to update to a new version of ICPS. Intel Community Steps to Resolve Error 15613
If you encounter this failure, the most effective resolution involves a clean re-installation of the drivers and performance suite. Intel Community Uninstall Existing Software : Open Windows Installed Apps . Search for and uninstall all Intel Connectivity Drivers Intel Connectivity Performance Suite Restart Your System
: Perform a full reboot of your computer to ensure all temporary files and registries are cleared. Install a Stable Version
: Download and install a stable version of the suite. Users have found success by reverting to a previous version if the latest one continues to fail. Verify via PowerShell
: If the issue persists, you can try re-registering UWP apps by running the following command in PowerShell as an administrator:
Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" Intel Community Common Causes Driver Version Mismatch
: Newer installers may fail if they cannot correctly overwrite certain files from the previous version. Corrupted AppX Manifest
: UWP apps rely on specific registration files that can become corrupted, requiring a re-registration through PowerShell. Incomplete Uninstallation
: Leftover components from an old Intel Connectivity Performance Suite can block the installation of a new one. Intel Community
The error message you've encountered, "error driver uwp install process failed with error code 15613," typically relates to issues encountered during the installation of a driver or a software package through the Universal Windows Platform (UWP) on Windows operating systems. This error can be frustrating, but let's break it down and review potential solutions.
ERROR_PACKAGE_INSTALL_FAILED or a driver/UWP integration failure.Error 15613 link during a driver UWP install process is a Windows service issue, not a driver bug. Your action plan should follow this sequence:
If you found this guide helpful, share it with others searching for "error driver uwp install process failed with error code 15613 link" – this exact phrase is still largely undocumented on official Microsoft forums. You now have the definitive fix.
Need further assistance? Post your Windows version (e.g., Windows 11 23H2) and the driver you are trying to install in the comments below.
Unfortunately, a specific, official Microsoft documentation link does not exist for Error Code 15613. This is because 15613 is a specific hexadecimal error code (0x3D1D) often generated by third-party driver management utilities (like Driver Booster, Driver Easy, or specific OEM updaters) rather than a core Windows UWP API error.
However, based on the specific nature of the error (UWP install process failed), the issue is almost certainly related to Windows App Sandbox restrictions or corrupted system dependencies.
Here is a solid text explaining the issue, the cause, and the solution to resolve it.