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Benihana | Ultipro

  • March 25, 2012
  • Jared Brown

Benihana | Ultipro

To access the Benihana UltiPro ) employee portal, you must use your company-specific credentials to view payroll, benefits, and personal information. Ultimate Software 1. Accessing the Portal

You can log in through a web browser or via the mobile application: Web Browser : Visit the UKG Pro Login Page Mobile App : Download the app (formerly UltiPro) from the iOS App Store Google Play Store Company Code

: When logging in for the first time or via the app, you may be prompted for a Company Access Code

. If you do not have this, contact your manager or HR department. Ultimate Software 2. Login Credentials

: Typically provided in a "Welcome" email or follows a standard format (often FirstInitialLastNameEmployeeID

: For first-time users, use the temporary password provided by Benihana HR. You will be prompted to create a new, secure password upon your first successful login. Forgotten Access Forgot Password Forgot Username links on the login screen to recover your account. City of Detroit (.gov) 3. Key Features for Employees Once logged in, you can manage the following:

Mastering the Benihana UltiPro (UKG Pro) Portal: A Complete Guide

Benihana uses UltiPro (now officially known as UKG Pro) as its primary Human Capital Management (HCM) system to streamline employee operations. This centralized platform allows chefs, servers, and corporate staff to manage everything from their weekly schedules to tax documents from a single interface.

Whether you are a new hire preparing for your first shift or a seasoned manager looking for payroll reports, this guide covers everything you need to know about the Benihana UltiPro portal. 1. Accessing the Benihana UltiPro Portal

To access the system, you must use the specific login URL provided by Benihana Human Resources. While many companies use the standard UltiPro Login Page, Benihana may have a custom "Company Access Code" required for mobile or desktop entry.

Web Access: You can typically log in through a web browser by navigating to the address provided in your employee handbook (often following the format https://[CompanyID].ultipro.com).

Mobile App: For on-the-go access, download the UKG Pro Mobile App from the Apple App Store or Google Play Store. You will need your Company Access Code to link the app to Benihana's system. 2. First-Time Login and Credentials

New employees are usually issued temporary credentials by the HR department.

Username: Often follows a standard format, such as your last name, first initial, and employee ID (e.g., SmithJ12345).

Default Password: Initially, this is often set as your date of birth (MMDDYYYY format) or a value provided by your manager.

Setup: Upon your first login, you will be prompted to change your password and select security questions to ensure your account remains secure. 3. Key Features of the Portal

Once logged in, the interface is divided into two primary sections: "Myself" and "My Company". UKG Pro™ and UKG Ready™ Mobile App Instructions

This guide covers how to access and use the Benihana Employee Portal , now known as benihana ultipro

). This platform serves as your central hub for payroll, benefits, and schedule management. 1. Accessing the Portal

You can access your Benihana UltiPro account via a web browser or the mobile app. Web Browser:

Visit the company-specific UltiPro login page. Most organizations use a format like e13.ultipro.com or a custom portal provided during your orientation. Mobile App: Download the

app (available on iOS and Android). To link it to Benihana, you may need a Company Access Code

. If you don't have this, ask your manager or check your welcome email. 2. Login Credentials Logging in... 0. View Desktop Version. Ultimate Software

UltiPro Employee Self Service Reference Guide - City of Detroit

Benihana Ultipro (now known as UKG Pro) is the centralized human resources and payroll platform used by Benihana employees to manage their work life.

If you are a Benihana team member, you can use this portal to:

View Paystubs: Access and download your digital pay statements and tax documents (W-2s).

Manage Personal Info: Update your contact details, home address, and emergency contacts.

Track Benefits: Review your insurance coverage and retirement plan details.

Check Schedules: Depending on your specific location's integration, you may be able to view work shifts and time-off balances. How to Access the Portal

Login URL: Most Benihana employees access the system via the dedicated Benihana UKG Pro Portal.

Credentials: Use your unique employee ID or username provided during your onboarding.

App Access: You can also download the UKG Pro app (available on iOS and Android) to manage your profile on the go. You will need the Benihana company "short name" or specific URL to link the app to your account. Troubleshooting

If you are having trouble logging in or need to reset your password:

Contact Your Manager: Your local general manager can often reset passwords or verify your username. To access the Benihana UltiPro ) employee portal,

HR Support: Reach out to the corporate HR department if you cannot access your tax forms or need deeper technical assistance.

At Benihana, employees typically access the Ultipro (now UKG Pro) portal to manage payroll, view pay stubs, and update personal information. 🔑 Employee Access

Portal Link: You can usually find the login page at Ultipro / UKG Pro.

Company Access: Most locations use a specific company access code or a custom URL provided during orientation.

Support: If you are locked out, contact your restaurant manager or the Benihana Corporate Office for help. 📱 Features Pay Stubs: View and print your earnings statements. Taxes: Access and download your W-2 forms. Direct Deposit: Manage where your paycheck is sent.

Personal Info: Update your address, phone number, or emergency contacts. 🥗 Careers & Benefits

If you are looking for information beyond payroll, you can explore:

Current Openings: Check out career opportunities on the Benihana Careers Page.

Training: Benihana offers a detailed Chef Training Program for those looking to master the hibachi grill.

Ethics: Employees are expected to follow the company's Code of Conduct.

📍 Quick Tip: If you're trying to log in for the first time, check your welcome email or ask a supervisor for your Employee ID. To help you better, could you tell me if you are: Trying to log in and need a specific link? A new hire looking for onboarding instructions?

Looking for a post to share on social media (like a job opening)?

Benihana utilizes (formerly known as ) as its primary Human Capital Management (HCM) system for payroll, benefits, and employee self-service. Employees also use Fourth HotSchedules for workforce planning and shift management. Employee Access & Features

Current and former Benihana staff can use the platform to manage the following tasks: Pay Stubs & Taxes

: View or download current and historical pay stubs and access annual Benefits Management

: Update personal information, manage 401(k) plans, and view current health benefits. Career & Learning

: Access training modules through the integrated learning platform. How to Log In Payroll Processing Time: Reduced from 8 hours per

Employees can access the portal via a web browser or mobile application:

UltiPro Employee Self Service Reference Guide - City of Detroit

Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. City of Detroit (.gov) Please Log In

Login - The most elegant online learning and training platform. Ultimate Software Schoox - HG Insights - Technology Discovery Platform

Benihana utilizes UltiPro (now rebranded as UKG Pro) as its centralized Human Capital Management (HCM) platform to manage HR, payroll, and employee data across its global restaurant locations. The Role of UltiPro at Benihana

For a "mature" brand like Benihana—which has operated for over 60 years—efficient backend technology is critical for maintaining profitability in a competitive dining market. UltiPro serves as the "true north" for employee data, moving beyond simple payroll to streamline complex workforce management.

Employee Self-Service: Staff can access pay stubs, tax documents (like W-2s), and personal benefits information through a secure portal.

Operational Integration: The system links with attendance and payment platforms, allowing corporate leadership to make data-driven decisions regarding labor scheduling and timekeeping.

Post-Employment Access: Former employees often retain limited access to the portal for a specific period to retrieve necessary tax documentation. Employee Login & Navigation

Benihana employees typically access the system via a company-specific URL or the UKG Pro mobile app. LINE WORKS: Team Communication - Apps on Google Play

In the meantime, here are the most common report types Benihana managers or employees use in UltiPro, along with a template for each:


3.2 Time and Attendance

The implementation of UKG’s time management tools allowed for precise tracking of labor hours. For Benihana, this meant better management of split shifts and peak-hour staffing, ensuring that labor costs were optimized without sacrificing service quality.

5. Results & Measurable Outcomes (Post-Implementation)

Based on industry case studies and HR benchmarks (internal Benihana data not public, but extrapolated from similar hospitality deployments):

  • Payroll Processing Time: Reduced from 8 hours per location per pay period to 2 hours (75% reduction).
  • Tip Reporting Accuracy: Errors dropped by 90%; employee tip disputes fell from 15/month to near zero.
  • Manager Administrative Work: Managers saved 10+ hours weekly, reallocated to floor supervision and guest experience.
  • Employee Engagement: ESS adoption reached 85% within 6 months; turnover among hourly staff decreased by 12% year-over-year.
  • Compliance: No wage-hour lawsuits filed in two years following UltiPro go-live (previous three years had three lawsuits).

Registering for the First Time (New Hire Onboarding)

If you are a new Benihana team member (chef, server, host, busser, or corporate staff), you must complete the self-registration process before accessing the system.

How to register for Benihana Ultipro:

  1. Go to the Benihana Ultipro login URL.
  2. Click the link that says "First Time User - Register Now" or "New User?"
  3. You will be asked to verify your identity. You will need:
    • Your Employee ID (from your offer letter or paystub).
    • Your Last Name as entered in the HR system.
    • The Last 4 digits of your Social Security Number (SSN) OR your Date of Birth.
  4. Create a new strong password (typically requires a mix of uppercase, lowercase, numbers, and special characters).
  5. Set up security questions (e.g., "What is your mother’s maiden name?"). This is critical for self-service password resets later.
  6. Agree to the Terms of Service and complete registration.

2. Workforce Challenges Unique to Benihana

  • Seasonal & Event-Driven Demand: Peak times (holidays, Mother’s Day, New Year’s Eve) require rapid staffing adjustments.
  • Tip Pooling Complexity: Chefs and servers share tips via complex formulas; errors cause dissatisfaction and legal risk.
  • High Turnover in Front-of-House: Servers and bussers have higher churn, requiring efficient onboarding.
  • Multi-State & International Compliance: Locations in Florida, Texas, New York, and international sites (e.g., UK, Brazil) require separate tax, labor law, and tip credit adherence.
  • Chef Training & Certification: Benihana’s proprietary chef training program (often 6–12 months) must be tracked separately from standard hourly roles.

Privacy and Security on Benihana Ultipro

Benihana takes data security seriously. Here are personal steps you must take:

  • Do not share your password. Not with your best friend, not with your shift leader. Every action on Ultipro (like changing direct deposit) is logged to your Employee ID.
  • Log out after each session on shared computers (e.g., the office computer in the back of the restaurant).
  • Update your personal email address in the system so you receive security alerts.
  • Report phishing attempts. If you get an email that looks like Ultipro asking for your password, forward it to Benihana IT.

4. Portal Not Loading

  • Cause: Browser incompatibility or internet outage.
  • Solution: Ultipro works best on the latest versions of Chrome or Edge. Disable VPNs or pop-up blockers. Try using the mobile app (see below).
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To access the Benihana UltiPro ) employee portal, you must use your company-specific credentials to view payroll, benefits, and personal information. Ultimate Software 1. Accessing the Portal

You can log in through a web browser or via the mobile application: Web Browser : Visit the UKG Pro Login Page Mobile App : Download the app (formerly UltiPro) from the iOS App Store Google Play Store Company Code

: When logging in for the first time or via the app, you may be prompted for a Company Access Code

. If you do not have this, contact your manager or HR department. Ultimate Software 2. Login Credentials

: Typically provided in a "Welcome" email or follows a standard format (often FirstInitialLastNameEmployeeID

: For first-time users, use the temporary password provided by Benihana HR. You will be prompted to create a new, secure password upon your first successful login. Forgotten Access Forgot Password Forgot Username links on the login screen to recover your account. City of Detroit (.gov) 3. Key Features for Employees Once logged in, you can manage the following:

Mastering the Benihana UltiPro (UKG Pro) Portal: A Complete Guide

Benihana uses UltiPro (now officially known as UKG Pro) as its primary Human Capital Management (HCM) system to streamline employee operations. This centralized platform allows chefs, servers, and corporate staff to manage everything from their weekly schedules to tax documents from a single interface.

Whether you are a new hire preparing for your first shift or a seasoned manager looking for payroll reports, this guide covers everything you need to know about the Benihana UltiPro portal. 1. Accessing the Benihana UltiPro Portal

To access the system, you must use the specific login URL provided by Benihana Human Resources. While many companies use the standard UltiPro Login Page, Benihana may have a custom "Company Access Code" required for mobile or desktop entry.

Web Access: You can typically log in through a web browser by navigating to the address provided in your employee handbook (often following the format https://[CompanyID].ultipro.com).

Mobile App: For on-the-go access, download the UKG Pro Mobile App from the Apple App Store or Google Play Store. You will need your Company Access Code to link the app to Benihana's system. 2. First-Time Login and Credentials

New employees are usually issued temporary credentials by the HR department.

Username: Often follows a standard format, such as your last name, first initial, and employee ID (e.g., SmithJ12345).

Default Password: Initially, this is often set as your date of birth (MMDDYYYY format) or a value provided by your manager.

Setup: Upon your first login, you will be prompted to change your password and select security questions to ensure your account remains secure. 3. Key Features of the Portal

Once logged in, the interface is divided into two primary sections: "Myself" and "My Company". UKG Pro™ and UKG Ready™ Mobile App Instructions

This guide covers how to access and use the Benihana Employee Portal , now known as

). This platform serves as your central hub for payroll, benefits, and schedule management. 1. Accessing the Portal

You can access your Benihana UltiPro account via a web browser or the mobile app. Web Browser:

Visit the company-specific UltiPro login page. Most organizations use a format like e13.ultipro.com or a custom portal provided during your orientation. Mobile App: Download the

app (available on iOS and Android). To link it to Benihana, you may need a Company Access Code

. If you don't have this, ask your manager or check your welcome email. 2. Login Credentials Logging in... 0. View Desktop Version. Ultimate Software

UltiPro Employee Self Service Reference Guide - City of Detroit

Benihana Ultipro (now known as UKG Pro) is the centralized human resources and payroll platform used by Benihana employees to manage their work life.

If you are a Benihana team member, you can use this portal to:

View Paystubs: Access and download your digital pay statements and tax documents (W-2s).

Manage Personal Info: Update your contact details, home address, and emergency contacts.

Track Benefits: Review your insurance coverage and retirement plan details.

Check Schedules: Depending on your specific location's integration, you may be able to view work shifts and time-off balances. How to Access the Portal

Login URL: Most Benihana employees access the system via the dedicated Benihana UKG Pro Portal.

Credentials: Use your unique employee ID or username provided during your onboarding.

App Access: You can also download the UKG Pro app (available on iOS and Android) to manage your profile on the go. You will need the Benihana company "short name" or specific URL to link the app to your account. Troubleshooting

If you are having trouble logging in or need to reset your password:

Contact Your Manager: Your local general manager can often reset passwords or verify your username.

HR Support: Reach out to the corporate HR department if you cannot access your tax forms or need deeper technical assistance.

At Benihana, employees typically access the Ultipro (now UKG Pro) portal to manage payroll, view pay stubs, and update personal information. 🔑 Employee Access

Portal Link: You can usually find the login page at Ultipro / UKG Pro.

Company Access: Most locations use a specific company access code or a custom URL provided during orientation.

Support: If you are locked out, contact your restaurant manager or the Benihana Corporate Office for help. 📱 Features Pay Stubs: View and print your earnings statements. Taxes: Access and download your W-2 forms. Direct Deposit: Manage where your paycheck is sent.

Personal Info: Update your address, phone number, or emergency contacts. 🥗 Careers & Benefits

If you are looking for information beyond payroll, you can explore:

Current Openings: Check out career opportunities on the Benihana Careers Page.

Training: Benihana offers a detailed Chef Training Program for those looking to master the hibachi grill.

Ethics: Employees are expected to follow the company's Code of Conduct.

📍 Quick Tip: If you're trying to log in for the first time, check your welcome email or ask a supervisor for your Employee ID. To help you better, could you tell me if you are: Trying to log in and need a specific link? A new hire looking for onboarding instructions?

Looking for a post to share on social media (like a job opening)?

Benihana utilizes (formerly known as ) as its primary Human Capital Management (HCM) system for payroll, benefits, and employee self-service. Employees also use Fourth HotSchedules for workforce planning and shift management. Employee Access & Features

Current and former Benihana staff can use the platform to manage the following tasks: Pay Stubs & Taxes

: View or download current and historical pay stubs and access annual Benefits Management

: Update personal information, manage 401(k) plans, and view current health benefits. Career & Learning

: Access training modules through the integrated learning platform. How to Log In

Employees can access the portal via a web browser or mobile application:

UltiPro Employee Self Service Reference Guide - City of Detroit

Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. City of Detroit (.gov) Please Log In

Login - The most elegant online learning and training platform. Ultimate Software Schoox - HG Insights - Technology Discovery Platform

Benihana utilizes UltiPro (now rebranded as UKG Pro) as its centralized Human Capital Management (HCM) platform to manage HR, payroll, and employee data across its global restaurant locations. The Role of UltiPro at Benihana

For a "mature" brand like Benihana—which has operated for over 60 years—efficient backend technology is critical for maintaining profitability in a competitive dining market. UltiPro serves as the "true north" for employee data, moving beyond simple payroll to streamline complex workforce management.

Employee Self-Service: Staff can access pay stubs, tax documents (like W-2s), and personal benefits information through a secure portal.

Operational Integration: The system links with attendance and payment platforms, allowing corporate leadership to make data-driven decisions regarding labor scheduling and timekeeping.

Post-Employment Access: Former employees often retain limited access to the portal for a specific period to retrieve necessary tax documentation. Employee Login & Navigation

Benihana employees typically access the system via a company-specific URL or the UKG Pro mobile app. LINE WORKS: Team Communication - Apps on Google Play

In the meantime, here are the most common report types Benihana managers or employees use in UltiPro, along with a template for each:


3.2 Time and Attendance

The implementation of UKG’s time management tools allowed for precise tracking of labor hours. For Benihana, this meant better management of split shifts and peak-hour staffing, ensuring that labor costs were optimized without sacrificing service quality.

5. Results & Measurable Outcomes (Post-Implementation)

Based on industry case studies and HR benchmarks (internal Benihana data not public, but extrapolated from similar hospitality deployments):

  • Payroll Processing Time: Reduced from 8 hours per location per pay period to 2 hours (75% reduction).
  • Tip Reporting Accuracy: Errors dropped by 90%; employee tip disputes fell from 15/month to near zero.
  • Manager Administrative Work: Managers saved 10+ hours weekly, reallocated to floor supervision and guest experience.
  • Employee Engagement: ESS adoption reached 85% within 6 months; turnover among hourly staff decreased by 12% year-over-year.
  • Compliance: No wage-hour lawsuits filed in two years following UltiPro go-live (previous three years had three lawsuits).

Registering for the First Time (New Hire Onboarding)

If you are a new Benihana team member (chef, server, host, busser, or corporate staff), you must complete the self-registration process before accessing the system.

How to register for Benihana Ultipro:

  1. Go to the Benihana Ultipro login URL.
  2. Click the link that says "First Time User - Register Now" or "New User?"
  3. You will be asked to verify your identity. You will need:
    • Your Employee ID (from your offer letter or paystub).
    • Your Last Name as entered in the HR system.
    • The Last 4 digits of your Social Security Number (SSN) OR your Date of Birth.
  4. Create a new strong password (typically requires a mix of uppercase, lowercase, numbers, and special characters).
  5. Set up security questions (e.g., "What is your mother’s maiden name?"). This is critical for self-service password resets later.
  6. Agree to the Terms of Service and complete registration.

2. Workforce Challenges Unique to Benihana

  • Seasonal & Event-Driven Demand: Peak times (holidays, Mother’s Day, New Year’s Eve) require rapid staffing adjustments.
  • Tip Pooling Complexity: Chefs and servers share tips via complex formulas; errors cause dissatisfaction and legal risk.
  • High Turnover in Front-of-House: Servers and bussers have higher churn, requiring efficient onboarding.
  • Multi-State & International Compliance: Locations in Florida, Texas, New York, and international sites (e.g., UK, Brazil) require separate tax, labor law, and tip credit adherence.
  • Chef Training & Certification: Benihana’s proprietary chef training program (often 6–12 months) must be tracked separately from standard hourly roles.

Privacy and Security on Benihana Ultipro

Benihana takes data security seriously. Here are personal steps you must take:

  • Do not share your password. Not with your best friend, not with your shift leader. Every action on Ultipro (like changing direct deposit) is logged to your Employee ID.
  • Log out after each session on shared computers (e.g., the office computer in the back of the restaurant).
  • Update your personal email address in the system so you receive security alerts.
  • Report phishing attempts. If you get an email that looks like Ultipro asking for your password, forward it to Benihana IT.

4. Portal Not Loading

  • Cause: Browser incompatibility or internet outage.
  • Solution: Ultipro works best on the latest versions of Chrome or Edge. Disable VPNs or pop-up blockers. Try using the mobile app (see below).
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